For employees starting their day, Microsoft Teams is the gateway. After opening it, they have access to tools, services and collaboration features selected and adapted to their needs. Through Teams, they access services integrated with various systems (internal or from third-party companies) that they can use directly in the Teams user interface. Whether it's sales, orders, maintenance, processes (leave requests, job interviews, approvals) or just working on projects or documents (collaboration, files, conversations), all these operations can be performed on any device in a single interface inside Microsoft Teams with SharePoint Development Company.
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Microsoft Teams puts the use of integrated services within everyone's reach
When users log into Teams, all the apps and features they need are already available in the platform. Very often, these apps extend Teams in a very natural way and provide a unified experience instead of multiple disparate experiences. This reduces the learning curve and new tools are adopted more quickly, allowing users to reap the benefits they provide sooner.
Integrating your line-of-business apps with the employees' Teams interface has an added benefit: notifications from backend services can go directly into the Teams activity stream . This way, users see the context (via message summaries) and can react immediately, as they are directed to the exact place in the chat or application where they need to interact.
The main strength of Teams is the ability to do “everything” in a single user interface. Users therefore have less need to navigate between applications and react to notifications, i.e. they are more productive and save time since they no longer have to log in and out of different applications. They do everything in Teams with SharePoint Development Chicago.
Power Platform Microsoft Teams
There is more need than ever to develop and deploy applications quickly. Companies, divisions and teams have their particular needs and in the changing world, it is necessary to be able to pass this on to applications and processes quickly. As a low-code solution, Power Platform is based on the concept of "Teams as a platform" and offers important blocks using which users with a high level of permissions and hobby developers can convert their business knowledge into operational solutions. With the journey from idea to finished solution taking place in Microsoft Teams, users can adopt these tools with a very small learning curve.
Among the features that Power Platform brings to Teams are the automation of tasks and data processing, the ability to create context-based applications within a group of colleagues, and the ability to build complete applications using Power Apps.
Different solutions can be made in-house or with instructions from our consultants, but the more the Teams entity grows, the more the development curve must be formalized and managed. The advantage of the Power Platform is the ability to move from personal productivity enhancement to enterprise-scale solutions that are managed, directed, and delivered by enterprise administrators. That's pretty good, don't you think?
Using bots to reduce support workload
Why not create intelligent bots with Power Virtual Agents to ease the workload of your support team?
It's no secret that key support teams such as HR and IT departments are usually bombarded with all sorts of questions and processes. What are our advantages? Where can I enter expenses? My mouse does not work; how do i get a new one? And so on, the list goes on.
A proper knowledge base with intelligent linguistic understanding can answer many of these questions.
When it comes to routine cases such as fixing computer problems and retrieving information from backend systems (How much overtime did I work? How do I update my information tax/account?), intelligent chatbots are the solution of the future and Project Oakdale has made it possible to use Power Virtual Agents in Teams for precisely this purpose.